Privacy Policy

Effective Date: February 23, 2025

UPHYPE LLC

At Uphype LLC ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at www.uphypeagency.com (the "Website") or engage our digital marketing services (the "Services"). By accessing our Website or using our Services, you consent to the practices described in this Policy.

1. Who We Are

Uphype LLC is a digital marketing agency specializing in promotional strategies for game hosting companies and online businesses. Our legal address is:

2. Information We May Collect

We may collect the following types of personal information, though we do not necessarily collect all of these in every instance:

Client Information:

Name, email address, phone number, and payment details (e.g., billing address, credit card info) when you engage our Services.

Website Visitor Information:

IP address, device information, browser type, and usage data (though we do not currently use cookies or tracking technologies).

Third-Party Data:

• Information about prospective clients (e.g., Minecraft server hosting companies) for cold outreach purposes, such as business names, contact emails, or phone numbers sourced from public directories or online platforms.
• Data related to your audience (e.g., gamer demographics) if provided by you for campaign purposes.

We reserve the right to collect additional data as necessary to provide or improve our Services, including through future website updates or tools.

3. How We Collect Information

We may collect your information in the following ways:

• Directly from You: When you submit inquiries via email, phone, or Website forms (if implemented), or provide details during service agreements.
• Through Third-Party Tools: Via payment processors (e.g., Stripe, PayPal), analytics platforms (e.g., Google Analytics), or marketing tools (e.g., TikTok Pixel), though some may not be in use currently.
• Public Sources: For cold outreach, we may gather contact details of Minecraft server hosting companies from publicly available websites, directories, or social media.
• Client-Provided Data: Information you share with us (e.g., campaign goals, audience data) to fulfill our Services.

4. How We Use Your Information

We use your information to:

• Provide and manage our Services (e.g., creating content, managing campaigns).
• Process payments and communicate with you about your projects.
• Conduct cold outreach to prospective clients (e.g., Minecraft server hosting companies) to pitch our Services.
• Improve our operations, troubleshoot issues, or analyze performance (e.g., via aggregated data).
• Comply with legal obligations or protect our rights.

We do not send newsletters or marketing emails to existing clients, though we reserve the right to contact you regarding your ongoing projects or service updates.

5. Disclosure of Your Information

We may share your information with:

• Service Providers: Payment processors (e.g., Stripe, PayPal), cloud storage (e.g., Google Drive), and marketing platforms (e.g., TikTok, Instagram) to facilitate our Services.
• Freelancers: Limited data may be shared with freelancers to complete tasks (e.g., content creation), but they will not receive client-identifying information unless necessary.
• Legal Authorities: If required by law, court order, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

We do not sell your personal information to third parties. We reserve the right to share data as needed for operational purposes, even if not currently practiced.

6. Cookies and Tracking Technologies

Our Website does not currently use cookies or similar tracking technologies. If we implement such tools in the future (e.g., for analytics or advertising), we will update this Policy and provide notice as required by law.

7. International Data Transfers

We operate primarily in the US but serve clients worldwide, including potentially in the European Union (EU), UK, or Norway. Your data may be stored or processed in the US via secure services like Google Drive. We comply with applicable data protection laws, such as the General Data Protection Regulation (GDPR) for EU residents, by offering rights outlined in Section 10 below.

8. Data Retention

We retain your personal information for one (1) year after the completion of a project or your last interaction with us, unless a longer period is required by law or requested by you. After this period, we securely delete or anonymize your data.

9. Data Security

We implement reasonable measures to protect your information, including encryption for data in transit (e.g., via Stripe/PayPal) and secure storage (e.g., Google Drive). However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection against unauthorized access or breaches.

10. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Correction: Ask us to update inaccurate information.
• Deletion: Request that we delete your data, subject to legal retention requirements.
• Restriction: Limit how we use your data in certain cases.
• Objection: Object to our use of your data for cold outreach or other purposes.
• Portability: Request your data in a machine-readable format (GDPR-specific).

To exercise these rights, contact us at support@uphypeagency.com. We will respond within 30 days (or as required by law, e.g., GDPR). Note that cold outreach recipients may opt out by replying "unsubscribe" or contacting us directly.

11. Children's Privacy

Our Services are not directed to individuals under 13, and we do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.

12. Third-Party Links

Our Website or communications may include links to third-party sites (e.g., TikTok, PayPal). We are not responsible for their privacy practices. Please review their policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on www.uphypeagency.com with the revised "Effective Date" above. Your continued use of our Website or Services signifies acceptance of the updated Policy.

14. Contact Us

For questions, concerns, or to exercise your data rights, please reach out to: